Privacy Policy

Effective Date: [11-08-2026]

Welcome to THE REWA (“we,” “our,” or “us”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.therewa.in, purchase our products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

Full Name
Mobile Number
Email Address
Shipping & Billing Address
PIN Code
Order Details & Purchase History

Payment Information

Payments are securely processed through trusted payment gateways such as Razorpay and their authorized banking partners. THE REWA does not store your complete debit card, credit card, UPI credentials, or banking information on our servers.

Technical Information

When you browse our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on Website
Cookies and Analytics Data

Customer Support Information

If you contact us through email, WhatsApp, phone, or any other support channel, we may retain records of those communications to assist you better.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Verify transactions and prevent fraud
Provide customer support
Send order confirmations and shipping updates
Process refunds or replacements where applicable
Improve our website, products, and customer experience
Respond to your queries and feedback
Comply with legal and regulatory obligations
Send promotional offers, product launches, newsletters, and updates via Email, SMS, or WhatsApp (where permitted)

You may opt out of promotional communications at any time.

3. Cookies & Analytics

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

Remember your preferences
Improve website performance
Understand visitor behavior
Measure marketing effectiveness
Personalize your shopping experience

You may disable cookies through your browser settings. However, some website features may not function properly after disabling cookies.

4. Sharing of Information

THE REWA does not sell, rent, or trade your personal information.

We may share your information only with trusted third parties, including:

Shipping and logistics partners
Payment gateway providers
Technology and website service providers
Marketing and communication platforms
Government authorities or regulatory bodies when required by applicable law

These partners are authorized to use your information only for providing services on our behalf.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

Although we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Marketing Communications

With your consent or where legally permitted, we may send:

Product updates
Exclusive offers
Promotional campaigns
New product launches
Festival and seasonal offers

through:

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions or contacting us directly.

7. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill your orders
Provide customer support
Maintain business records
Meet legal, accounting, and tax obligations
Resolve disputes and enforce our agreements

Once the information is no longer required, it is securely deleted or anonymized.

8. Your Rights

Subject to applicable laws, you may request to:

Access your personal information
Correct inaccurate information
Update your contact details
Request deletion of your personal information (where legally permissible)
Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details provided below.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage users to review the privacy policies of any third-party websites they visit.

10. Children’s Privacy

Our website is intended for individuals who are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated “Effective Date.” Continued use of the website after changes are posted constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

THE REWA

Address:
283, Street No. 1, Shiv Colony, Ajay Nagar, Rewari, Haryana, India

Email:
support@therewa.in

Phone:
+91 99967 26276

Website:
www.therewa.in

We will make every reasonable effort to respond to your privacy-related queries as promptly as possible.